Terms & Conditions

  1. Before placing order, the customer should carefully read the description of the items.
  2. All the product prices shown on the website is fixed and regularly updated by ILHAM.
  3. By registering at ILHAM, you authorize us to email you regular discount coupons and special offers. However, you may choose not to receive those emails by clicking the ‘Unsubscribe’ link in such email.
  4. It is customer’s responsibility to provide correct address and contact details of the recipient. ILHAM is not responsible for delay in delivery or no show on delivery date and time due to wrong information in the order. ILHAM will charge additional fee for each subsequent delivery attempt.
  5. If customer requests to deliver the order at any public place like hostel, restaurant, college or hospital and any person receives the order on behalf of the recipient by introducing himself/herself as a friend, relative or authorized recipient, then the order will be considered as delivered without any dispute.
  6. If delivered items are found damaged, please inform customer care immediately. Send the image of the damaged items to customer support & preserve the original packaging of the item.
  7. The actual color of the product may vary because of lighting sources, photography or device display settings. So, the physical product looks little bit different from website image most of the time.
  8. Terms and Condition and Privacy Policy is subject to change without prior notice.
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